Privacy Policy

This Privacy Policy explains how PLOTAR COMUNICACAO GRAFICA LTDA ("PLOTAR COMUNICACAO GRAFICA", "we", "us") collects, uses and protects personal information when you visit plotarcomunicacaocraft.com, request a quote, approve artwork or buy our visual communication and large-format printing services. These services include plotting, banners, vinyl, stickers, signs, storefront and window graphics, environmental signage and vehicle wraps. Effective date: 2026-10-23.

Who we are

PLOTAR COMUNICACAO GRAFICA LTDA, registration 04.329.869/0001-35, Rua Guilherme, 1090 - Costa E Silva, Joinville - SC, 89218-500.

Contact: [email protected] · +554734355215. You can reach us at these channels for any privacy question or request.

Information we collect

Information you give us: your name, e-mail, phone and billing address. We also collect project details when you request a quote, place an order or contact us. Project details include measurements, installation location, photos of your facade, window or vehicle, and logos or artwork files.

Information collected automatically: device and browser type, pages visited, approximate location derived from IP address, and cookies, pixels and similar technologies.

Information from payment processors: confirmation that a payment was approved. We do not receive or store full card numbers.

How we use it

We use your information to prepare quotes and proofs, produce and install your pieces, and schedule pickup or installation. We also use it to answer your requests, send transactional messages (quote, order and appointment updates), improve the website and prevent fraud.

With your consent where required, we use it to send marketing messages and measure our advertising.

Artwork and photos you send are used only to create and produce your order. We do not publish them without your permission.

Cookies, pixels and advertising

Google: we use Google Analytics to understand how visitors use the site. We use Google Ads conversion and remarketing cookies to measure ads and show our ads to people who visited the site.

Meta: we use the Meta Pixel and the Meta Conversions API to measure ad performance on Facebook and Instagram. We send only standard event data, such as page views, quote requests and purchases, and hashed contact data where permitted. We do NOT send health data or information about any personal condition to Meta or any other platform.

TikTok: we use the TikTok Pixel to measure visits and conversions from TikTok ads.

Native ad networks: when we advertise through Taboola, Outbrain or NewsBreak, their cookies or pixels may record that you clicked an ad and visited our site.

You can block or delete cookies in your browser. You can also opt out of interest-based ads in each platform's ad settings (Google Ad Settings, Meta Ad Preferences, TikTok ad settings) and through industry tools such as the DAA and NAI opt-out pages.

Sharing

We share information only in these cases:

With providers that help us operate, such as hosting, payments, e-mail, analytics and advertising measurement.

When required by law.

In a business transfer.

We do not sell your personal information. Your artwork files are shared only with those who need them to produce your order.

Your rights

Depending on where you live (including California and other U.S. states), you may request access, correction, deletion and portability of your information. You may also opt out of targeted advertising.

To make a request, write to [email protected]. We will not discriminate against you for exercising your rights.

Retention and security

We keep information only as long as needed for the purposes above or as required by law. Examples include order and tax records, and project files kept so you can reorder the same piece.

We protect information with reasonable technical and organizational measures.

Children

Our website is not directed to children under 13, and we do not knowingly collect their information.

Purchases and service contracts are limited to adults 18 years of age or older.

Changes and contact

We may update this policy. The effective date above shows the latest version.

Questions: [email protected] · +554734355215 · Rua Guilherme, 1090 - Costa E Silva, Joinville - SC, 89218-500.